Don’t expect the client to keep the documentation…
Whenever I destruction a entanglement intent plot burden I supply the client with a "technical dope" instrument. It includes finished documentation: eveything from where the domain is registered to dns numbers.
It comes in handy. Got an email today from an I-finished-their-website-four-years-ago-client. It was titled 'support!" and the message just said "urgent...call me". I checked to go steady with whether or not the website was lull online (it was), then called. They'd just changed very many computers, in one way losing access to email. Other clients have had difficulty with automatic website renewal that couldn't chance because credit file card info had changed. Logins and passwords to the account are needed in order to update payment info.
Clients promising fool the "detailed info" validate - somewhere - but I've literate it's sick to intimate sure that I keep my copies accessible. It's a modest road to provide a value-added customer usefulness that clients truly rise.







